Media Statement: QuickMed
Full Release: Kuala Lumpur, 4 January – QuickMed wishes to inform that we are aware of the incident where an individual experiencing his RFID e-Bracelet (“e-Bracelet”) coming off within its 24 hours of installation.

We regret that this incident has occurred and we have immediately rectified the matter by sending over two technicians to the individual’s quarantine address and address the issue. We are happy to announce that the affected e-Bracelet is now operating as intended.

To date, Malaysian and non-Malaysian international travellers arriving in Malaysia from high-risk countries who have been approved to undergo home quarantine are mandated to wear the e-Bracelet throughout the duration of the seven-day period. They will be monitored through the Home Quarantine Management System (“HQMS”), to assist the national recovery efforts in containing further spreads of the new COVID-19 variant.

HQMS is integrated with GPS technology for real-time monitoring of patients who are required to undergo home quarantine under the Monitoring and Evaluation Order as stipulated by the Ministry of Health Malaysia (“MoH”). It consists of Radio-Frequency Identification (“RFID”) e-Bracelet and Covert Tracking Unit which will trigger alerts and notify authorities of any violations.

Our technology is 100% locally manufactured and has been deployed to over 31 countries including UAE, USA, Kuwait, Singapore, Brazil and Saudi Arabia. Since the HQMS system being deployed on 8 December 2021, only 25 incidences requiring further assistance (<0.08%), of which swift rectification has been done by our technical team.

We would like to assure the public that our operational team will be readily available should such instances reoccur again.

As stated in the HQMS FAQs available here, users equipped with the e-Bracelet should contact 03 3000 8856 or email support@quickmed.care if they encounter any issues.

QuickMed, a digital healthcare solution of Edgenta NXT Sdn Bhd, is a subsidiary of UEM Edgenta Berhad under the Healthcare Solutions division that has been appointed to deploy the HQMS to travellers returning from high-risk countries and positive cases as assessed by COVID-19 Assessment Centres (“CAC”).

For more information, visit www.quickmed.care.


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