Technology - Technology & Innovation

Technology

Technology & Innovation

Technology-Enabled Solutions

We are a forward-thinking company, embracing and employing technology through the use of data. Our Command & Contact Centre is the central hub for IoT applications, revolutionising the way we do things and increases operational efficiency.

The Command & Contact Centre is the central hub for the creation and implementation of IoT applications into the realm of facilities management. It uses Microsoft Azure’s cloud-based machine learning for prediction and anomaly detection which enables operational insights to better manage issues and provide a higher level of service delivery to our customers.

The advanced platforms allow us to cut-down costs and be more efficient in our work.

As the centralised monitoring facility, it tracks assets in real-time and functions as a center for data and analytics.

Proprietary systems to power our efficiency & daily operations for the convenience of our 18,000 employees in the region

Hospitals online

241

AMBULANCES TRACKED

2,100

PORTERING JOBS DAILY PER HOSPITAL

more than

60,000

LAUNDRY & LINEN RFID TRACKERS

more than

6,900

HOSPITAL FM DEVICES MEASURED

more than

120,000

UNSCHEDULED WORK ORDERS CLOSED IN H1 2019

PROPERTIES ONLINE

more than

1,000KM

OF HIGHWAY KILOMETRES MONITORED

more than

1,100

EDGENTA VEHICLES MONITORED

UETrack™ is a mobile resource optimisation platform, which encompasses a web portal, mobile and tablet app.

It consists of several sub-modules to support housekeeping, facility management and other services. UETrack™ also enhances productivity, promotes automation of work processes, reduces cost and improves customer satisfaction, among other benefits.

Ease of accessibility for hospital staff

Offering instant communication with porter

Controller to manage efficiency

Analytics to drive productivity

Smart assign to drive response times

RAMS is a comprehensive and integrated enterprise system used in Infrastructure Services for efficient and effective delivery of asset management and maintenance operation services as per client's requirements.

It offers a cutting-edge integrated highway maintenance system with a cloud-based system that allows efficient work order management, remote monitoring and supports real-time decision making. Accessibility of RAMS is made available to various stakeholders of the asset including the asset owner, governmental authorities, consultants, surveyors, managers, mainline workers, supply chain partners and auditors.

SYSTEM OFFERINGS
Inventory Register
Condition Assessment, Inspections
Notification of Defects
Works Management - Routine, Periodic, Additional
Emergency and Incidence Response
Response Team Monitoring and Tracking
Performance Audit
KPI Monitoring and Reporting
Work Scheduling
Complaints and Feedback
Dashboard Monitoring
HSE Beakon System

The Edgenta Smart Connect Solutions is able to harness data insights to deliver better value and improved services to our customers such as real-time data from air conditioning, lighting, lift systems and other building services, which is then processed to flag irregularities.

The solution allows predictive maintenance, anomaly detection and improved performance of assets.

Operates on a robust cloud-based IoT platform that ensures stability and scalability

Connects seamlessly to smart devices to enable on-call, on-demand service delivery

Enables effective mobile workforce deployment

Streamlined and personalised work order management via a centralised helpdesk

Utilises IoT sensors, big data analytics and machine learning to optimise asset performance

Real-time dashboard replaces outdated paper-based reports