GROWTH THROUGH
TECH-BASED
TRANSFORMATION
ANNUAL REPORT 2021
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KEY MESSAGES
chairman
The Group took a leading position and proactively supported the Government’s efforts in combating the pandemic through a wide range of pandemic management solutions, ranging from the construction of 14 Field Hybrid ICU to assist the MoH in relieving pressure on the Nation’s ICU capacity, conversion of our private CAC to a PPV in support of the National COVID-19 Immunisation Programme and the deployment of RFID digital tracker and Home Quarantine Monitoring System for the tracking and monitoring of inbound travellers by the MoH.
TAN SRI DR. AZMIL KHALID
Independent Non-Executive Chairman
chairman
01 CHAIRMAN'S STATEMENT
bg
01
KEY MESSAGES
mda
We have certainly delivered good results from our diversification strategy which has delivered new contracts across multiple geographies and in new business verticals and sectors.
SYAHRUNIZAM SAMSUDIN
Managing Director/Chief Executive Officer
Revenue
RM2.29 billion
13%
Normalised Profit After Tax
RM57.3 million
27%
mda
02 MD/CEO’S STATEMENT
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02
KEY MESSAGES
cfo
I am pleased to report our commendable set of results amidst the challenging economic and operating environment. Despite the prolonged MCO and subdued economy, our financial performance strengthened with the gradual recovery of the economy post-pandemic. We are progressing well towards our EoTF2025 goals.
HILLARY CHUA PEI SUM
Chief Financial Officer
cfo
03 CFO’S REVIEW
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03
MANAGEMENT DISCUSSION & ANALYSIS
  • OUR INPUTS
    FINANCIAL CAPITAL
    Prudent financial management ensures we have sufficient capital for ongoing operations and business growth
    INTELLECTUAL CAPITAL
    Our proprietary and licensed technologies, software, licences, procedures and protocols lend us a competitive edge
    MANUFACTURED CAPITAL
    Investing in cutting-edge machinery and equipment to ensure optimum performance to meet highest industry standards
    HUMAN CAPITAL
    We nurture a high-performing, innovative and diverse workforce with the right skills and experience to grow our business
    SOCIAL AND RELATIONSHIP RESOURCE CAPITAL
    We build strong relationships based on trust with our various stakeholders, integrating their needs into our business
    NATURAL CAPITAL
    We use energy to run our operations and technology systems, water for cleaning and hygiene
  • OUR VALUE CREATION ACTIVITIES
    OUTPUTS
    OPERATIONAL
    • Preserve the lifespan of more than 51,000 BEMS assets worth over RM1.4 billion
    • Care for more than RM1.8 billion worth of FEMS assets
    • Process over 19,200 tonnes of soiled linen annually
    • Incinerate 7,900 metric tonnes of clinical waste annually
    • Maintain over 3.0 million sqm2 of cleanable area daily
    • Provide Facility Management Services at over 500 buildings & facilities
    • Save more than RM30 million kWh energy per annum
    • Reduce electricity consumption between 20-40% through our Energy Efficiency Solutions
    • Manage over RM10 billion worth of infrastructure assets
    • Approximately 4,000 km of expressways and state roads managed in Malaysia and Indonesia
    • Involve in over RM110 billion worth of infrastructure projects (including projects currently under construction) from Opus Consultants
    NEW SERVICES
    • Edgenta NXT Cloud, Edgenta NXT Marketplace, Edgenta NXT Procure
    • QuickMed
    • COVID-19 Mobile On-Site Testing Facility
    • Home Quarantine Monitoring System
    • RFID e-Bracelet
    • BEMS IoTisation
    FINANCIAL
    • Revenue: RM2.3 billion
    • RM10.8 billion order book
    • New contracts secured: RM1.0 billion
    • Net cash position: RM185.2 million
    • Total assets: RM2.9 billion
    MATERIAL MATTERS
    M1
    Business Ethics
    M2
    Innovation and Technology-Based Operational Excellence
    M3
    Economic Development
    M4
    Supply Chain Management
    M5
    Climate Change & Energy
    M6
    Environmental Management
    M7
    Occupational Health & Safety
    M8
    Employment Culture
    M9
    Customer Satisfaction
    M10
    Human Rights Assessment
    M11
    Local Community
  • OUTPUTS
    • OPERATIONAL
      • Preserve the lifespan of more than 51,000 BEMS assets worth over RM1.4 billion
      • Care for more than RM1.8 billion worth of FEMS assets
      • Process over 19,200 tonnes of soiled linen annually
      • Incinerate 7,900 metric tonnes of clinical waste annually
      • Maintain over 3.0 million sqm2 of cleanable area daily
      • Provide Facility Management Services at over 500 buildings & facilities
      • Save more than RM30 million kWh energy per annum
      • Reduce electricity consumption between 20-40% through our Energy Efficiency Solutions
      • Manage over RM10 billion worth of infrastructure assets
      • Approximately 4,000 km of expressways and state roads managed in Malaysia and Indonesia
      • Involve in over RM110 billion worth of infrastructure projects (including projects currently under construction) from Opus Consultants
    • NEW SERVICES
      • Edgenta NXT Cloud, Edgenta NXT Marketplace, Edgenta NXT Procure
      • QuickMed
      • COVID-19 Mobile On-Site Testing Facility
      • Home Quarantine Monitoring System
      • RFID e-Bracelet
      • BEMS IoTisation
    • FINANCIAL
      • Revenue: RM2.3 billion
      • RM10.8 billion order book
      • New contracts secured: RM1.0 billion
      • Net cash position: RM185.2 million
      • Total assets: RM2.9 billion
    • OUR OUTCOMES
      • FOR MALAYSIA
        • Installed 14 units of Field Hybrid ICU facilities nationwide to meet the demand for ICU beds in overcrowded hospitals for COVID-19 patients
        • Installed nine BEMS assets under Replacement Through Maintenance programme
        • Converted our UEM Edgenta Learning Centre in Petaling Jaya as a private COVID-19 Assessment & Vaccination Centre and administered over 25,500 vaccine doses
        • Developed HQMS and deployed 30,000 units of RFID e-Bracelets for realtime monitoring of COVID-19 patients
        • Offered drive-through & on-site COVID-19 screenings for corporate and individuals who require the Rapid Test Kit Antigen (“RTK”) and the Polymerase Chain Reaction (“PCR”) tests
      • FOR SHAREHOLDERS
        • Shareholders’ fund: RM1.5 billion
        • Dividend: 3.00 sen per share for FY2021
        • Net assets per share: RM1.85
      • FOR CUSTOMERS
        • Incorporation of Health, Safety, Environment system and control from conception of project
        • Establish Safety Guidelines for safe working environment
        • Improve forward planning system and highlighting the project risk and challenges
        • Conduct training and provide Oracle system support
        • Commit to Corruption-Free Pledge with MACC to enhance anti-corruption in business practice
      • FOR GREATER SOCIAL EQUITY
        • 51% of total workforce are women and 34% of top & middle management positions held by women
        • 48% of total workforce are Millennials and Gen Z
        • Designed impactful learning programmes to enhance the capabilities, skills and knowledge of our employees through Edgenta Academy
        • Accelerated our front liners vaccination by purchasing vaccines
        • Provided subsidy on internet bill, offered flexibility to work from home and staggered working hours during the COVID-19 pandemic
      • FOR COMMUNITIES
        • Donated RM50,000 to Tabung Ikthiar Selangor Bangkit flood relief fund by the Selangor State Government
        • Distributed food packs and tablets for underprivileged families across 3 schools in Klang Valley
        • Organised food donation drive with B40 communities at PPR and Asnaf recipients in Pantai Dalam, Bangsar that were impacted by COVID-19 pandemic
      • FOR A BETTER ENVIRONMENT
        • RM16 million total annual electricity cost savings for clients through our Energy Performance Contracts (“EPC”) projects
        • Installed photovoltaic solar panels on the roof of Menara UEM which reduced our electricity consumption by approximately 4.5%
        • 20% increase in Chiller Coefficient of Performance (“CCP”) on average annually
        • 12 tonnes of Recyclable Waste diverted from landfills on average annually
      04 OUR VALUE CREATION BUSINESS MODEL
      04
      MANAGEMENT DISCUSSION & ANALYSIS
      • Our Healthcare Support division provides non-clinical healthcare support services and technology solutions to more than 300 public and private healthcare institutions in Malaysia, Singapore, Taiwan and India. We look to harness digital transformation to pave the way for the Company to be a Technology-Enabled Solutions Company with a focus on healthcare by 2025.
        FINANCIAL PERFORMANCE
        • CONCESSION
          REVENUE (RM mil)
          2020
          2021
        • CONCESSION
          PBT (RM mil)
          2020
          2021
        • COMMERCIAL
          REVENUE (RM mil)
          2020
          2021
        • COMMERCIAL
          PBT (RM mil)
          2020
          2021
        • UEM Edgenta’s Property & Facility Solutions offers performance-based approaches, supported by technology-driven green building solutions and data-driven asset management with a focus on asset optimisation and energy solutions. The division’s goal is to remove all implementation barriers towards a sustainable energy future.
          KEY ACHIEVEMENTS
          • REVENUE (RM mil)
            2020
            2021
          • PBT (RM mil)
            2020
            2021
          • Our Infrastructure Services division has more than 30 years of experience in highway maintenance operations. We currently manage approximately 4,000 km of highways and roads in Malaysia and Indonesia. Today, our business has expanded into trains, airports, ports, oil and gas, plantations, and other commercial and industrial sectors. Our goal is to deliver optimal solutions with quality to meet clients’ needs.
            KEY ACHIEVEMENTS
            • REVENUE (RM mil)
              2020
              2021
            • PBT (RM mil)
              2020
              2021
            • Our Asset Consultancy division, represented by Opus Consultants has a strong track record of delivering service excellence in asset consultancy & management, engineering design & consultancy, project advisory, planning & management as well as research and development. The Group’s mission is to bring the best out of clients’ investments through innovative and practical solutions, effectively making us a leader in the Asset Consultancy industry.
              KEY ACHIEVEMENTS
              • REVENUE (RM mil)
                2020
                2021
              • PBT (RM mil)
                2020
                2021
              05 BUSINESS REVIEW
              05
              MANAGEMENT DISCUSSION & ANALYSIS
              At UEM Edgenta, sustainability means managing and operating a responsible business while striking a balance between our economic aspirations, environmental commitments, social and governance responsibilities.
              goal 8
              Business Ethics
              Upholding good business ethics practices is a crucial part of UEM Edgenta’s value creation process as we are cognisant that the risks related to corruption and bribery as well as poor governance can have an adverse impact on our operations.
              • The Group is committed to creating positive economic impact for stakeholders and the local economy through our operations either by contributing to the development in the local areas or communities in which we operate by prioritising local suppliers in procurement process or expanding our presence in the international market.
                • goal 8
                  Economic Development
                  UEM Edgenta’s focus is on creating positive economic impact for its stakeholders and the local economy through its operations.
                • goal 9
                  Supply Chain Management
                  Responsible supply chain management is crucial to the productivity and efficiency of our operations.
                • As a responsible corporation, the Group undertakes various initiatives to contribute to the global climate agenda.
                  • goal 8
                    Climate Change and Energy
                    Our aim is to be a sustainable business that takes responsibility on managing our climate footprint towards the environment and climate change to minimise negative impacts.
                  • goal 9
                    Environmental Management
                    Every sector faces challenges in managing waste, our solution helps them navigate their waste disposal while ensuring minimal disruptions to their operations.
                  • UEM Edgenta prioritises creating a positive impact on the lives of our employees and local communities.
                    • goal 3
                      Occupational Health and Safety
                      We value the health, safety and well-being of our people, especially as 70% of them are frontliners with higher exposure to health and safety risks due to the nature of our business operations.
                    • goal 8
                      Employment Culture
                      At UEM Edgenta, Edgenta Stars are at the heart of our business, delivering great outcomes for our customers, communities and each other every day.
                    • goal 9
                      Customer Satisfaction
                      For UEM Edgenta, customer satisfaction acts as a crucial benchmark that stimulates business growth.
                    • goal 8
                      Human Rights Assessment
                      Respect for human rights is incorporated into our employment practices and our values, which are integral to our Business Code of Conduct.
                    • goal 3 goal 8
                      Local Community
                      As the region’s leading Company in Asset Management & Infrastructure Solutions, we value the ties we have with our stakeholders, especially the communities we operate in.
                    06 SUSTAINABILITY STATEMENT
                    06
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                    TECH-BASED
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